This course is for staff who, as part of their role are required to work by themselves or without direct supervision. Also, any member of staff who meet the public and may face violence or aggresive behavior in the workplace.
Course Content•What is Lone Working and what are the hazards associated with it? •Recognising Violence in the workplace •Avoiding conflict and passive resolution •Legislative and Council requirements •Risk Assessment and risk controls •Reporting and recording of violent incidents
Supporting InformationNext step
Ongoing refresher training recommended every 3 years.